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5 benefits of AI in Modern CRM Systems

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AI in Dyanmics 365 CRM

Is AI Integrated into Dynamic 365 CRM? YES

In today’s competitive business landscape, the key to success is building strong customer relationships.

To achieve this, it is essential to understand and cater to their needs. This is where Customer Relationship Management (CRM) systems come into play by providing a framework for companies to interact with their customers. In recent years, the advent of Artificial Intelligence (AI) has transformed CRM systems, opening new avenues for businesses to gain insights, engage with customers effectively, and deliver better services.

CRM systems have evolved significantly. They have moved from simple customer information databases to complex platforms that manage interactions across multiple touchpoints. These systems now track customer behavior, preferences, and feedback. As a result, businesses can customize their products and services accordingly.

However, old-fashioned CRM systems often encounter difficulties in analyzing enormous datasets and supplying real-time insights required for prompt decision-making.

AI has revolutionized the capabilities of CRM systems by incorporating predictive analytics, machine learning, and natural language processing.

With this integration, CRM systems to do more than just gather and store data; they can now understand and analyze it too.

The Microsoft Dynamics 365 CRM stands at the forefront of this revolution. It  integrates AI to redefine how organizations interact with customers. Copilot for Sales connects with the Customer Relationship Management (CRM) platform to bring sales insights directly into the flow of work. It offers a suite of features designed to enhance engagement and optimize performance.

We highlighted 5 Benefits of AI in Modern CRM Systems:

1. Enhanced Customer Understanding:

AI algorithms analyze data from various sources. They uncover patterns and trends, providing a clearer understanding of customer behavior, preferences, and needs. Consequently, businesses can anticipate and meet customer expectations more accurately.

2. Personalized Customer Interactions:

AI empowers CRM systems to personalize interactions at scale. By analyzing past interactions and preferences, AI suggests tailored recommendations, content, or offers, that creates a more personalized and engaging experience for customers.

The Microsoft Dynamics 365 CRM Customer Insights offers real-time data Ingestion via Customer Insights API. It also provides synchronized Real-Time profile unification, and immediate activity updates.

3. Predictive Analytics for Sales and Marketing:

AI-driven predictive analytics accurately forecast customer behavior and market trends. This enables the creation of targeted marketing campaigns and optimized sales strategies. By analyzing historical data, AI identifies patterns that help businesses anticipate customer demands and tailor their sales and marketing efforts accordingly.

4. Automated Customer Service:

CRM systems integrated with AI-powered chatbots, and virtual assistants provide efficient customer support around the clock. These tools use natural language processing to understand queries and improve response times. In turn, this enhances customer satisfaction. By analyzing customer interaction patterns and preferences, the AI-powered chatbots in Dynamics 365 CRM can manage basic customer inquiries and help businesses tailor their services and communications to meet each customer’s unique needs.

5. Streamlined Workflow and Efficiency:

AI-powered automation streamlines routine tasks in CRM systems, such as data entry, lead scoring, and scheduling. As a result, operational efficiency improves, and teams can focus on more complex aspects of customer relations.

AI’s integration with CRM systems will expand as technologies like natural language processing, sentiment analysis, and image recognition advance.

Related: Embracing the AI Revolution: Navigating the Future of Work

This will enable improved customer insights and more sophisticated engagement strategies.

In the modern world, Artificial Intelligence has revolutionized how businesses manage customer relations.

By integrating AI-powered Customer Relationship Management (CRM) systems, companies can now understand, engage, and serve their customers in previously impossible ways. Ultimately, adopting AI-driven CRM systems is no longer a trend, but a strategic necessity for companies that want to stay competitive and offer exceptional customer experiences in the digital age.

Request a Demo to see how AI-powered CRM systems can transform your customer engagement and drive your business forward.

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Adoption and Change Management Executive

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Chief Innovation and Growth Officer

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Head, SATH Foundation

KEY PURPOSE OF JOB

 

The Head of SATH Foundation will oversee and manage the foundation’s programs and activities. This role is pivotal in designing, implementing, and evaluating the foundation’s initiatives to ensure they align with the organization’s mission and goals.

 

RESPONSIBILITIES

 

  • Program Development: The Head, SATH Foundation is responsible for developing and shaping the foundation’s programs and activities. This involves identifying areas of focus, setting goals, and designing initiatives that align with the foundation’s mission and objectives.

 

  • Strategic Planning: The Head, SATH Foundation works on long-term planning, ensuring that the foundation’s programs align with its overall mission and goals. Assess community needs, identify opportunities for impact, and develop strategies to address pressing issues.

 

  • Grantmaking: Oversees the grantmaking process, including reviewing proposals, making funding recommendations, and monitoring the progress of grantees. Ensures that grants are awarded to projects that align with the foundation’s priorities.

 

  • Partnerships and Collaborations: Cultivates relationships with other organizations, nonprofits, and stakeholders to build partnerships and collaborations. This can enhance the foundation’s impact by leveraging resources and expertise.

 

  • Evaluation and Impact Assessment: The Head, SATH Foundation, alongside other personnel is responsible for assessing the effectiveness of the foundation’s programs. This involves monitoring outcomes, collecting data, and evaluating the impact of funded projects to ensure that they contribute to the foundation’s goals.

 

  • Communication and Advocacy: Engages in communication and advocacy efforts to raise awareness about the foundation’s programs and the issues they address. This can involve collaborating with the media, policymakers, and the public to amplify the foundation’s impact.

 

  • Budget Management: Manages the budget allocated for programmatic activities, ensuring that resources are allocated efficiently and effectively to achieve the foundation’s goals.

 

ANTICIPATED OUTCOMES OF ROLE

  • Strategic Program Development.
  • Effective Grant writing.
  • Financial accountability.
  • Satisfactorily stakeholder engagement.
  • Satisfactory brand perception through creative CSR initiatives.
  • Strategic internal and external communication.

 

JOB REQUIREMENTS/QUALIFICATION

 

EDUCATION

  • A good first degree in any discipline or a technology related field.
  • A certification in any social course.

 

EXPERIENCE

  • At least 5 years’ experience in administration and programs management, with demonstrable skills in working in a nongovernmental organization or social platform.
  • Understand social advocacy, grant writing, fundraising and is able to use this knowledge to access opportunities for the organization.
  • Ability to engage stakeholders.

 

PROFESSIONAL MEMBERSHIP

  • Relevant Professional Qualifications in Programs and project management, Grant writing and fundraising.

 

APPLICATION INSTRUCTIONS:

Interested candidates should send their CVs to careers@sathng.com

Application Deadline: 12th September, 2024.

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EMEKA NWUKO

Chief Financial Officer

Emeka Nwuko is currently the Group Head, Finance at Signal Alliance Technology Holding, a leading technology group in Africa with operations in Nigeria, other parts of Africa and the middle East.

Emeka is a fellow of the Institute of Chartered Accountants of Nigeria and an associate member of the Chartered Institute of Management Accountants of United Kingdom, with almost 2 decades of professional experience developed in the asset management, telecommunications, power and technology sectors.  

He is an astute, diligent, value driven and award-winning finance professional with almost 20 years progressive experience in various finance positions with industry leading brands like Asset & Resource Management Company, MTN Nigeria, Ikeja Electric. His financial acumen spans key areas including general ledger administration, revenue management & reporting, receivables & payables management, financial planning, treasury management, tax management, audit, asset management & reporting, internal control & compliance, inventory management, finance operations & customer service.

Emeka’s contributions to the sectors he has worked include and not limited to:

  • Secondment to MTN Zambia to develop & implement processes, procedures and policies on various finance operations tasks.
  • Hyperion Planning roll out for effective assumption driven financial planning process.
  • Introduction of zero-based budgeting with activity levels monitoring which led to cost savings in excess of N1bn
  • Contribution to the implementation of Bilateral power arrangements in Lagos.
  • Contribution to the various strategies developed in the reduction of ATC&C losses in the power sector.
  • Contribution to the development of smart metering initiatives in Nigeria

 

He is a graduate of Obafemi Awolowo University, Ile-Ife, Osun State where he obtained B.Sc. in Accounting & Finance. He also has an MBA from Nexford University, Washington D.C, USA.

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NATH UDE

Director

A graduate of Finance from University of Nigeria, Nsukka and holds MBAs from Wharton Business School (USA).

He has functioned as Group Head of Operations at Citibank and Standard Chartered Bank, South Africa and Executive Director – Service & Technology at First City Monument Bank and Union Bank in Nigeria. He was a non-Executive Director of NIBSS and until recently, completed his tenure as the Managing Director/Chief Executive Officer of Nova Merchant Bank.

A seasoned Banker with over 28 years of versatile experience in both International and Local Banking environments, He has attended trainings at leading Business schools including Harvard Business School, USA and Queens Business School, Canada, as well as in other renowned institutions such as the University of Bangor (Wales), and Bayero University, Kano.

He is a Chartered Banker of England and Wales and a Fellow of the Charterd Institute of Bankers of Nigeria. His expertise lies in the development and management of complex processes and services, as well as in designing system and structural efficiencies that drive higher productivity, better customer and employee satisfaction and maximum stakeholder value.

He is a reliable and trusted motivator and mentor with a highly effective and result-oriented leadership, analytical, and interpersonal skills that maintains an excellent, business-focused and goal-oriented decision making, as well as problem-solving competencies

KACHI ONUBOGU

Director

Dr Kachi Onubogu is an accomplished Senior Business leader and Executive Board Member with a over 20 years track record of commercial and marketing success in multinational companies across Africa. He has in-depth knowledge of the marketing sector and broad business experience at a strategic level.  He has successfully implemented and managed multi-million dollar projects, launched new brands, significantly grown market share and achieved the number one position with products in the dairy market.

 

He is an alumni of Wharton Business School, Gordon’s Institute of Business Sciences, University of Pretoria where he bagged an MBA, University of Jos and SBS Swiss Business School. He is a specialist in Executive Leadership, Commercial Strategies, Brand Asset Management, Marketing Strategy, Product Development, Investment Management, Business Analysis, Organizational Change, and Communication Strategies. He is presently a Director at Signal Alliance Technology Holding.

LANRE ONASANYA

Director

Lanre Onasanya, is the incumbent Chairman of Cloudsa – Africa a subsidiary of Signal Alliance Technology Holding. He is a Management Consultant and was pioneer in setting up Microsoft in Nigeria. He is a Chartered Accountant, and he has an MBA in Marketing and Bachelors from the University of Lagos. Lanre is passionate about the African dream. He has a strong conviction that African Solutions will solve Africa’s problems… and building good capacity in business leadership will be the key to taking the continent of Africa to the Zenith. To make this not just a wish but a reality, he is leveraging on the strengths of businesses in Sub-Saharan Africa by creating trusting partnerships among success driven people across the region to indeed tap into the Africa Rising Energy.

 

His experience cuts across Banking, Courier and IT Industry. He is tirelessly engaged in Executive Coaching, Public Speaking, Leadership Development, and Productivity Training Leveraging on Technology and Capability Consulting with special focus on African Countries.

ADANMA ONUEGBU

Group Executive Director, SATH

Adanma Onuegbu is the Group Executive Consultant at Signal Alliance Technology Holding. She holds a B.Sc in Economics and Extension from Federal University of Agriculture Makurdi, Benue State. She has attended several Leadership and Executive programs at Harvard Business School, Indian Institute of Management, Strathmore Business school Kenya, IESE Business School Barcelona.

 

She is a member of Nigerian Computer Society and a community leader leading CSR programs in community development both in and outside of Signal Alliance Technology Holding.

COLLINS ONUEGBU

Chariman, SATH

Collins is a thought leader with over thirty years of experience in the African technology and business landscape.  

He is the Founder and Chairman of Signal Alliance Technology Holding, an African technology holding company with subsidiaries and portfolio companies in Cloud, Tech consulting, early-stage tech ventures, Fintech, and software development. He founded Signal Alliance in 1996 and has grown the company to an Enterprise Technology powerhouse building software, applications and integrating infrastructure systems for large scale African enterprises. 

With a background in Engineering, he is an alumnus of the University of Nigeria Nsukka, the Harvard Business School, Said Business School, and the Lagos Business School. 

He sits on the board of several companies including Sasware, Codeware, Medismart, Melon Capital, and Tedrow Africa. He is also the Vice Chairman of the Advisory Board of GEN Nigeria, The President of the Harvard Business School Association of Nigeria. An Expert in Residence at the Pan-Atlantic University’s Enterprise Development Centre, and a member of the Lagos Angel Network, the Nigerian Economic Summit Group, and the advisory board of the  Business day Newspapers. 

Collins Onuegbu is a valuable resource for entrepreneurs, business professionals, and executives in any field, with many years of expertise in African technology and business. 

ABAYOMI ADEBANJO

Chief Human Resources Officer

An astute HR professional with proven ability to always surpass expectations. He has been able to demonstrate key HR competencies in the delivery of value-driven HR practices for clients operating in different sectors of the Nigerian economy.


He has held various HR positions in both indigenous and multinational organizations and this gives him a global mindset and a sufficient depth of experience in dealing with issues that relate to employees’ collaboration, inclusion, and diversity within a multi-cultural work environment. He is an individual that often embraces challenges and sees them as opportunity to broaden and deepen his professional capability.

Over the course of his career, Abayomi has worked with different teams (both within and outside Nigeria) in the successful delivery of various strategic human capital projects, some of which include: HR diagnostic reviews, performance management optimization, people & change management, recruitment and talent sourcing (for graduates, experienced, interns, etc), internship structure & program design, candidates’ assessment center design and implementation, employee competency mapping and skill gap analysis, learning & capability development, succession planning, rewards and recognition programs, employee relations, amongst other responsibilities.

He also combines a good blend of application of IT knowledge with HR functions and he continues to demonstrate strong HR skills, knowledge, and abilities in managing diverse and complex personnel issues at various levels. His outstanding achievements as well as his ability to cut through complexities, have undoubtedly accounted for his swift progression within the career paths of different organizations.


His thoroughness, pragmatism and value-driven approach place him head and shoulder above his contemporaries.

NGOZI OSONDU-AKONYIRO

Chief of Staff to the GED

Ngozi Osondu-Akonyiro is an experienced professional with over 15 years of experience in the field. Currently serving as the Head of Operations and Chief of Staff to the Group Executive Director at Signal Alliance Technology Holding, she plays a pivotal role in driving operational excellence and ensuring seamless coordination within the organization. 

 

Ngozi earned her degree in Environmental Management from the University of Calabar, Cross River State in 2006. Following her graduation, Ngozi served in Lagos State during her participation in the National Youth Service Corps.

 

She began her professional journey as a Front Office Executive in the Admin department, displaying unwavering dedication and a strong work ethic. Within a span of just six months, her exceptional performance earned her a promotion to lead the administrative unit. 

 

She demonstrated remarkable capabilities and progressed to working as HR Operations in the HR unit. Her outstanding contributions led to her appointment as the head of the Operations unit. Currently, she holds the esteemed position of the Head of Operations and the Chief of Staff to the Group Executive Director at Signal Alliance Technology Holding.

 

Ngozi’s commitment to professional development led her to pursue further education and acquire specialized skills. She has completed training in Human Resource Management and Payroll Management, enhancing her expertise in these areas. In 2016, she graduated from the Alison Educational Institute with a Diploma in Psychology, broadening her understanding of human behaviour and interpersonal dynamics. Additionally, Ngozi holds certificates in Personality Profile, Managerial Skill, and Presentation Skills from HC Bonum.

 

With proficiency in Microsoft Office Suites, strategic planning, business development, project management, customer service, system administration, business strategy, team management, cloud computing, and business analysis, Ngozi is a versatile professional capable of managing multifaceted responsibilities.

 

Ngozi’s leadership style is marked by her deep emotional intelligence, positive attitude, and unwavering commitment to honesty, accountability, and fairness. With her strong track record and exceptional qualities, Ngozi continues to drive success and foster a collaborative work environment at Signal Alliance Technology Holding. She is happily married with 3 children. 

DOMINIC OGAR

Chief Information Officer, CIO

Dominic Ogar is the amiable Chief Information Officer of Signal Alliance Technology Holding. Renowned as a visionary leader in service management consultancy, he is a distinguished ITIL expert and a trailblazing associate in Family System Engineering. Armed with a stellar education from the prestigious Lagos Business School and the University of Benin, Dominic boasts a rich tapestry of certifications spanning diverse methodologies and cutting-edge technologies.

 

A fervent advocate for service excellence, customer obsession, and governance, Dominic embodies the essence of leadership and achievement. His illustrious career spans pivotal roles across Consulting, Banking, Capital Market, Manufacturing, Telecommunication, Education, and the IT Industry. Noteworthy positions include serving as the Regional Director – IT Operations for NewGlobe, as well as holding the esteemed title of CIO for Africa Prudential Plc and Group Service Manager for CWG Plc.

 

Dominic’s passion for digital transformation is matched only by his penchant for collaborative project and service management. He has spearheaded ground-breaking IT deployments throughout sub-Saharan Africa, leaving an indelible mark on the industry landscape.

 

In addition to his professional endeavours where he actively engages in Service Management Clinics, Leadership Development, Process Improvement Initiatives, Dominic is deeply committed to giving back and nurturing the next generation of leaders through Family Engineering, and serves as a dedicated coach and mentor.

NDUBUISI OGBECHIE

Chief Operating Officer, COO

Ndubuisi Ogbechie is an esteemed professional serving as the Chief Operating Officer at Signal Alliance Technology Holding. With a strong educational background and extensive experience in finance and strategy, he brings valuable expertise to his role.


Ndubuisi obtained his undergraduate degree in Sociology from the University of Ibadan, Nigeria. He furthered his education at Robert Gordon University, where he studied Financial Management and graduated in 2005. He holds a master’s in finance from the Alliance Manchester Business School in the UK.


Prior to his current position, Ndubuisi served as the Principal Consultant at Geocomp Digital Services Ltd and held the role of Special Assistant to the Honorable Commissioner for Finance, among other notable positions.


With a diverse skill set, Ndubuisi is an experienced Financial Manager and Strategist. His proficiency spans various areas including banking, business planning, research, financial analysis and management, technology, corporate finance, performance management, and business support and development.


Known for his ability to navigate both the private and public sectors, Ndubuisi has a proven track record of delivering effective strategies and driving success. His dedication to excellence and deep understanding of financial management make him a valuable asset in the corporate strategy landscape.

KELECHI MBAH

Chief of Staff to the Chairman

Kelechi Mbah is a Business Growth Strategist serving as the Chief of Staff to the Chairman of Signal Alliance Technology Holding. With a diverse background spanning 17 years in the telecoms, media, consulting, and technology sectors, she has become a recognized expert in business growth strategies.

 

Kelechi holds a degree in Medical Laboratory Science from Ambrose Ali University, Edo State. Complementing her academic qualifications, she has obtained certificates in Accelerating Sales Performance from the Kellogg School of Management in Evanston, Illinois, and Business and Entrepreneurship from North-western University in Chicago, Illinois.

 

Previously, Kelechi excelled as the Group Head of Marketing/Sales at Digital Jewels Africa and served as the Director of Strategy & Business Growth at Airopay Ltd. Her exceptional achievements have been acknowledged through prestigious awards, including the Exceptional Product Growth Expert in 2022 and the Mandela Washington Fellow in 2016. She has also been recognized as the first-place winner of the How to Make the Cashless Policy Effective in Nigeria competition organized by CBN/NIBSS in 2015, among other notable accolades.

Kelechi is a fellow of the Institute of Brand Managers in Nigeria and the Institute of Management Consultants. Additionally, she is a certified management consultant and a certified e-business professional. With a passion for driving growth and profitability, Kelechi specializes in utilizing best practices in marketing and sales to help start-ups thrive and existing businesses achieve remarkable success.

 

Known for her versatility and extensive knowledge across private, public, and non-profit sectors, Kelechi is highly regarded for her conceptual and technically specific skills in accelerating sales through the strategic use of marketing tools and technology. She excels in designing go-to-market strategies, formulating business strategies, consultative selling, building and managing high-performance teams, creating and presenting business proposals, business operations management, project management, and public speaking.

 

Kelechi has established herself as a tech enthusiast and evangelist, carving a niche in the technology sector. Her commitment to excellence, innovative mindset, and expertise in business growth make her a sought-after strategist in the industry.

OLUBUKOLA ASOYA

Group, Chief Financial Officer

Olubukola Asoya is a highly accomplished and results-driven finance professional currently serving as the Chief Financial Officer (CFO) at Signal Alliance Technology Holding. With expertise in retail, enterprise risk management, financial analysis, corporate finance, managerial finance, project management, internal audits, and investor relations, she plays a pivotal role in driving the financial success and growth of the organization.

 

With a deep understanding of the retail industry, she has successfully implemented financial strategies to optimize revenue and profitability within the organization. Her comprehensive knowledge of retail financial operations and track record of achieving financial objectives make her an asset to Signal Alliance Technology Holding.

 

She excels in identifying and mitigating financial risks, ensuring that the organization operates in a secure and controlled environment. She has developed robust risk management frameworks and implemented effective risk assessment processes to safeguard the financial interests of Signal Alliance Technology Holding. Her strong analytical skills and ability to interpret complex financial data enable her to provide accurate and insightful financial forecasts, identify areas for improvement, and drive informed decision-making at both strategic and operational levels.

 

As an expert in corporate finance, Olubukola Asoya effectively manages financial planning, budgeting, and capital allocation, optimizing financial resources and maximizing shareholder value. Her proficiency in managerial finance ensures meticulous financial reporting, budgetary control, and performance evaluation.

 

She possesses excellent project management skills, successfully leading cross-functional initiatives within the finance department. She ensures the timely and successful completion of financial projects, such as system implementations, process improvements, and regulatory compliance.

 

Her combination of technical expertise, leadership, and communication skills enables her to build and lead high-performing finance teams. Her ability to deliver results in complex and fast-paced environments consistently drives financial success at Signal Alliance Technology Holdings.

KENNETH UFOMBA

Managing Director, Signal Alliance Consulting

Kenneth Ufomba is an accomplished leader who specializes in Technology Consulting and Business Development. Currently serving as the Director of Signal Alliance Consulting, a leading enterprise technology solutions company operating in Nigeria and other parts of Africa, Kenneth possesses extensive expertise in driving digital transformation and cultivating business opportunities.

 

With a career spanning over 15 years, Kenneth has excelled in various roles encompassing Technical Delivery, Technology Consulting, and Business Development. He has successfully navigated complex technology consultative solution environments, serving diverse industries such as Banking and Financial Services, Oil and Gas, Small to Medium Businesses, and the Public Sector.

 

In his capacity as Director at Signal Alliance Consulting, Kenneth has spearheaded numerous projects and technology solutions across different areas including Modern Work, Infrastructure and Service Management, Business Applications, Cybersecurity, Data, Artificial Intelligence, and Talent Growth through the Managed Outsource Practice.

 

Kenneth holds a B.Tech in Mathematics and Computer Science from the Federal University of Technology Owerri, an Executive MBA from Lagos Business School, as well as Business Administration and Management qualifications from Harvard Business School. He has received numerous honors and certifications throughout his career.

BUSOLA KOMOLAFE

Managing Director, CloudSA

Busola Komolafe is a Senior Executive and Strategic leader at CloudSA Africa – the leading cloud company of African origin transforming business operations in Nigeria and Africa.

 

With over a decade and half experience in leading turnkey project for clients in diverse verticals and sectors, she has established herself as the default digital transformation thought leader across sub saharan Africa.

 

As the General Manager of CloudSA Africa, she uses her “experience-driven commerce” approach to assist blue-chip organization to reimagine, transform and actualize their business operations and outcomes using technology.

 

Prior to becoming the General Manger of CloudSA, she was the Head of Cloud Advisory where she utilized her deep industry knowledge to craft commercial solutions and licensing programs, ensuring that technology investment are aligned to strategic outcomes.

 

An Alumnus of the prestigious Lagos Business School (SMP 77), she equally holds a B.Sc. (Hons) in Computer Science from Olabisi Onabanjo University ,an MBA in general Management and PGD in Data Science and Business Analytics from University of Texas at Austin .

 

In addition, she has earned certifications in ITIL v3 Foundation, Microsoft specialization in Software Asset Management (SAM).

 

She is also a Microsoft Certified Technology Specialist with expertise in Volume Licensing Specialist, Large Organizations.

 

Busola holds the membership of the Association for Women in Science (AWIS) amongst others and is happily married with kids. 

ADANMA ONUEGBU

Group Executive Director, SATH

Adanma Onuegbu is a highly accomplished professional and the Group Executive Director of Signal Alliance Technology Holding. With a strong academic background, she graduated from the Federal University of Agriculture Makurdi, Benue State, specializing in Agricultural Economics and Extension.

 

Throughout her career, Adanma has held various key positions within Signal Alliance Technology Holding, including COO, CEO, and Executive Consultant. Her expertise and leadership skills have been instrumental in driving the company’s success and growth. In pursuit of personal and professional development, she also participated in the Stanford Seed Ghana Transformation Program for Entrepreneurs, expanding her knowledge and network.

 

Known for her caring, cheerful, and loving demeanor, Adanma is a respected leader who values collaboration and brings out the best in her team. She possesses a diverse skill set encompassing Cloud computing, IT Service Management, Business Strategy, Microsoft Exchange, Pre-Sales, Business Development, Strategic Planning, Solution Selling, Business Analysis, Microsoft SQL Server, Integration, Disaster Recovery, Team Management, Managed Services, and Business Intelligence.

 

Adanma Onuegbu’s unwavering commitment to excellence, coupled with her extensive knowledge and experience, make her a valuable asset in the technology industry.

COLLINS ONUEGBU

Chariman, Signal Alliance Technology Holding

Collins Onuegbu is an esteemed thought leader, boasting an impressive legacy of over three decades immersed in the dynamic of technology and the ever-evolving business landscape.
As the Chairman of Signal Alliance Technology Holdings, a prominent and diversified technology holding company operating throughout Nigeria and Sub-Saharan Africa, he has played a pivotal role in shaping the region’s technological trajectory.

Commencing his academic journey at the prestigious University of Nigeria, Nssuka, he earned his first degree in Engineering, thus laying a robust foundation for his future endeavors and drawing upon his extensive educational qualifications, which include esteemed institutions such as Harvard Business School, Said Business School, and Lagos Business School.
Collins Onuegbu possesses a rich tapestry of knowledge and expertise that spans the fields of engineering and business.

Over the years, Collins Onuegbu has continually demonstrated an unwavering commitment to staying at the forefront of technological advancements, embracing innovation, and leveraging cutting-edge strategies to drive transformative change. His visionary leadership has propelled Signal Alliance Technology Holdings to new heights, making it a trailblazer in the ever-evolving landscape of technology and business in the region.

With a unique ability to navigate complex challenges and capitalize on emerging opportunities, Collins Onuegbu has been instrumental in the successful execution of numerous groundbreaking initiatives. His unwavering dedication to excellence, coupled with his profound understanding of the local and global business ecosystem, has positioned him as a trusted advisor, and mentor to aspiring entrepreneurs and industry peers alike.
His vast experience has empowered him to sit also sits on the board of many organisations across the globe.

Beyond his professional achievements, Collins Onuegbu’s philanthropic endeavors have made a profound impact on the communities he serves. By championing initiatives that bridge the digital divide, improve the business outlook of businesses, and empower underserved populations, he is actively contributing to the socioeconomic development of the Southeast region.

As a true visionary, Collins Onuegbu continues to shape the technological landscape and business ecosystem of Nigeria and Sub-Saharan Africa. His remarkable journey, marked by a relentless pursuit of excellence, positions him as a revered figure in the industry. With his compelling insights, transformative leadership, and vast experience, Collins Onuegbu epitomizes the epitome of a distinguished thought leader, leaving an indelible mark on the ever-evolving world of technology and business.

COLLINS ONUEGBU

Chairman, SATH

Collins is a thought leader with over thirty years of experience in the African technology and business landscape. 

 

He is the Founder and Chairman of Signal Alliance Technology Holding, an African technology holding company with subsidiaries and portfolio companies in Cloud, Tech consulting, early-stage tech ventures, Fintech, and software development. He founded Signal Alliance in 1996 and has grown the company to an Enterprise Technology powerhouse building software, applications and integrating infrastructure systems for large scale African enterprises. 

 

With a background in Engineering, he is an alumnus of the University of Nigeria Nsukka, the Harvard Business School, Said Business School, and the Lagos Business School. 

He sits on the board of several companies including Sasware, Codeware, Medismart, Melon Capital, and Tedrow Africa. He is also the Vice Chairman of the Advisory Board of GEN Nigeria, The President of the Harvard Business School Association of Nigeria. An Expert in Residence at the Pan-Atlantic University’s Enterprise Development Centre, and a member of the Lagos Angel Network, the Nigerian Economic Summit Group, and the advisory board of the  Business day Newspapers. 

 

Collins Onuegbu is a valuable resource for entrepreneurs, business professionals, and executives in any field, with many years of expertise in African technology and business.